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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alfred Sullins

September 11, 2023

5  out of  5 rating by Alfred Sullins
"Janice Nazar and her staff, Kim Hong have always been there to answer questions and respond to any issues that may arise. I appreciate their quick response and support throughout the 30+ years."

Tomas Daghlian

September 5, 2023

5  out of  5 rating by Tomas Daghlian
"Great service and client oriented attention. The issuance process was smooth and adjusted to my insurance requirements. I totally recommend it!"

Melinda Triplett

August 23, 2023

5  out of  5 rating by Melinda Triplett
"Friendly, very knowledegable and courteous. Assisted customer with requesting copies of documents needed, very professional."

Aaron Robinson

August 15, 2023

5  out of  5 rating by Aaron Robinson
"Was a customer for 8-9 years, until I moved cities and on to another State Farm agent. I had one claim during that time that was processed smoothly. When I left, I had some problems for corporate and my new agent with my outstanding balance, but the team here takes ownership of problems and getting them solved. Well done and thank you."

Reggie Neal

August 14, 2023

5  out of  5 rating by Reggie Neal
"Always great great help and so kind every time"

Clay Catlin

August 11, 2023

5  out of  5 rating by Clay Catlin
"We've been clients since 2019 and have always had fantastic service from Janice, Kim, and the entire team. Setting up a policy and transferring it to a new property is always seamless and they send you plenty of reminders. Will continue using them as long as we are in Chicago!"

Tyrone Taylor

July 27, 2023

5  out of  5 rating by Tyrone Taylor
"I've been with Janice for around 20 years. I really enjoy how they handle customer service. Kim who it seems I always answers my calls never rushes me to give or get details for my calls. It's like when I call and Kim answers we talk like friends who haven't seen each other years. Funny thing is that I've never physically met Kim. There was a time when I had an accident and for some reason the car rental was removed from my insurance, Kim searched and found an Enterprise that they work with and I received a rental while my car was being repaired. Covid was rough for everyone and I'm sure like every other company they were getting swamped, but again I never felt rushed. Kim always has taken time to explain everything in detail and sends me suggestions via email on improving my rental, life and auto insurance. I've been happy with them for 20 years and look forward for additional 20 and then some."

Mohammad ali Ashraf

July 14, 2023

5  out of  5 rating by Mohammad ali Ashraf
"THANK YOU! I just got an insurance for my new condo from this office. I was really satisfied with the help and understanding from them. I wanted to specially thank Ms. Kim Hong for her supportive and helpful personality. She patiently answered all my questions and helped with getting the best insurance plan with an affordable price for me. I will strongly recommend this office to my family and friends."

K. Brailey

July 1, 2023

5  out of  5 rating by K. Brailey
"Ms. Nazar always goes above & beyond to provide exceptional service & support throughout the entire insurance process. One of the standout qualities of Ms. Nazar is her helpful nature. She always takes the time to listen attentively to my concerns & needs, ensuring that I fully understood the available insurance options. Ms. Nazar's expertise & knowledge in the field were evident as she guided me towards the most suitable coverage for my specific requirements. I highly recommend Janice Nazar & her team as insurance agent's. Their helpful nature, quick responsiveness, & exceptional customer service truly set them apart. If you're in need of an insurance professional who genuinely cares about your well-being, Ms. Nazar & her team are agents you can trust."

Elaine Dame

June 27, 2023

5  out of  5 rating by Elaine Dame
"My experience in working with Janice and her colleagues has always been positive. They are responsive, professional and reliable. I would whole-heartedly recommend their services."

Jenny Xu

June 27, 2023

5  out of  5 rating by Jenny Xu
"I have been with this agency for years and they have always been super welcoming, professional, and fast at responding whenever I need help!"

Aarya Barve

June 20, 2023

5  out of  5 rating by Aarya Barve
"very helpful"

Kimberly Kash

June 15, 2023

5  out of  5 rating by Kimberly Kash
"This is the best agency I have ever dealt with. Kim Hong is very responsive, professional and diligent. You will be very pleased with the service."

Yibo Wang

June 12, 2023

5  out of  5 rating by Yibo Wang
"Recently, I bought a new car and my car dealership needed my insurance coverage card as soon as possible. The State Farm office manager Kim replied back to online request for coverage within one day and scheduled a quick phone call. Within that day, the office promptly provided me the paperwork to process my new State Farm insurance coverage. They always promptly replied back to my emails within the same day and followed up multiple times. Within a week of my first request for help, I had finished the process to gain car insurance coverage! The office reliably guided me throughout this process, so I would give my highest recommendation!"

David Cumberland

June 7, 2023

5  out of  5 rating by David Cumberland
"Kim, the Office Manager, has been great to work with over the years. She is very knowledgeable and extremely responsive."

NancyBob Takagi

June 6, 2023

5  out of  5 rating by NancyBob Takagi
"We have been with State Farm for many years and are very happy with their service. The staff are very helpful, courteous and efficient. Kim is both personal and professional, handling our claims."

Rio Tysk

June 5, 2023

5  out of  5 rating by Rio Tysk
"I transferred coverage from out-of-state when I moved to Illinois and Debra made the process extremely efficient and smooth!! All my questions were answered and they took care of all the transitional action items. I am very pleased with the help I was given and would recommend to anyone looking for quality customer service and care."


May 31, 2023

5  out of  5 rating by Katie
"Janice and her team are very helpful and easy to communicate with! I used them for renters insurance for 2 years."

Derry Berrigan

May 25, 2023

5  out of  5 rating by Derry Berrigan
"Debbie is top notch; responsive, empathetic, and gets things done. Highly recommend."

Keisha Nelson

May 21, 2023

5  out of  5 rating by Keisha Nelson
"Janice Nazar State Farm office is the best! They are fast, friendly and super helpful. Always there when I need assistance!!!"

Donsanell Nash

May 18, 2023

5  out of  5 rating by Donsanell Nash
"This is the most Customer/ family friendly “Business” I have experienced! They are on top your coverage and discounts that save me money. No question is to minor and their attention to detail is amazing. Thank you Team"

Karan Chawla

May 12, 2023

5  out of  5 rating by Karan Chawla
"Kim in the office is great! Very responsive and easy to work with. I will continue to purchase insurance from State Farm because of my experience here."

allison Tarbox

May 8, 2023

5  out of  5 rating by allison Tarbox
"Janice and Debbie are excellent!! I’ve been with them for years and have always been very quick/responsive with all of my questions and insurance needs. I know I can count on them!"

Malika Shah

April 22, 2023

5  out of  5 rating by Malika Shah
"I’m a multigenerational State Farm customer and could not be more pleased. They have always been there for my family through accidents and natural disasters alike. Janice Nazar’s office is the most responsive place ever - one of few places where the phone is answered by a kind human who actually remembers your family. We especially love Kim!"

Carlos Alvarez

April 13, 2023

5  out of  5 rating by Carlos Alvarez
"I have worked with State Farm and the folks at Janice Nazar’s office for many years and greatly appreciate all that they do for me and my family. Particularly fond of Kim Hong who goes above and beyond and always provides excellent advice and service. Very happy with this team and look forward to many years of continued partnership."