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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Benden

July 17, 2024

1  out of  5 rating by Jeff Benden
"Worst insurance company to exist!"
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Tracy Merwin

July 5, 2024

5  out of  5 rating by Tracy Merwin
"Amazing agency with tremendous personal service -- our family has used them for several years and we have gotten to know both Kim and Debbie. First, they are always there to answer the phone or email and work with you on your coverages. Very knowledgeable in making sure you understand what coverages you have and need. But most importantly when we had a claim the agents in the office were of huge assistance in getting things processed. So much better than calling a 1-800 number and talking to a different person everytime. The kind of personal support from a big company that rarely exists."
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Keisha Nelson

June 17, 2024

5  out of  5 rating by Keisha Nelson
"Janice Nazar State Farm office is the best! They are fast, friendly and super helpful. Always there when I need assistance!!!"
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YVETTE RILEY

June 14, 2024

5  out of  5 rating by YVETTE RILEY
"Excellent customer service. The staff is always professional and helpful."
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Johnny Nguyen

June 5, 2024

5  out of  5 rating by Johnny Nguyen
"Thoroughly enjoy working with this team! Both Debra and Kim have been so helpful throughout the process of purchasing renters and auto insurance and respond to questions quickly/concerns quickly! I greatly appreciate all the support and helpfulness they’ve provided!!"
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Heather Marie

June 5, 2024

5  out of  5 rating by Heather Marie
"Janice your team is awesome. Debbie always follows through with efficiency and kindness! I am glad to be giving my business to you!"
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Srdjan Marcetic

May 30, 2024

5  out of  5 rating by Srdjan Marcetic
"Great agency with great staff-Kim is credit to her profession I can highly recommend to everyone"
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Edwin Morales

May 29, 2024

5  out of  5 rating by Edwin Morales
"You have a great staff their experience and they get the work done quickly took care of my issue Debbie was great"
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John Tuhao Chen Chen

May 6, 2024

5  out of  5 rating by John Tuhao Chen Chen
"Kim Hong is great!"
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Todd Webb

April 24, 2024

5  out of  5 rating by Todd Webb
"Excellent experience with this team at State Farm, especially Debbie! Thank you!"
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JANG BORA

April 24, 2024

5  out of  5 rating by JANG BORA
"The people at this agency are very friendly and professional, especially office manager, Ms. Hong. Thanks!"
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Gus Villalobos

April 18, 2024

5  out of  5 rating by Gus Villalobos
"This agency is truly 5 stars. Fast efficient and reliable Kim is always on top of it and her colleagues are amazing as well. I use them on a high volume basis for residential renters insurance. I can call her now and 15 minutes later I have a policy in front of me."
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Susan Holliday

April 16, 2024

5  out of  5 rating by Susan Holliday
"From my first phone call seeking insurance on a range of properties in two states, this agency has been wonderful. Debbie is the one I usually work with. I find her knowledgeable, very proficient and helpful with all aspects from choosing the right coverage to handling the best payment methods for my convenience. She is just plain savvy on top of being a very friendly and kind person."
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Vernea Bill

April 16, 2024

5  out of  5 rating by Vernea Bill
"I have had nothing but positive vibes from all of the agents at State Farm. Debbie and Kim you’re the best!"
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Bill D.

April 1, 2024

5  out of  5 rating by Bill D.
"We've had our Auto, Home and Umbrella policy with State Farm for about 20 years. Fortunately only one claim, which was handled very well. The office manager (Kim) is always friendly, responsive and effective in meeting our changing needs over the years."
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Komi Adokou

March 29, 2024

5  out of  5 rating by Komi Adokou
"Kim just knows how to talk to a new client and him/her to State Farm."
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C

March 28, 2024

5  out of  5 rating by C
"I've gotta say, I'm really blown away by the level of efficiency and professionalism at this insurance agency. I was mainly talking to Kim, and she show off her smarts with lightning-fast responses. Not only that, but she brought this warmth and enthusiasm to the table while laying out a bunch of options and tailoring the best plan for me. Honestly, I couldn't be happier with the professional and reliable service I received. I was dealing with them for a small condo, and their work ethic left a lasting impression on me. I have no doubt they can handle all sorts of insurance needs. Highly recommend giving them a shot!"
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Mike U

March 27, 2024

5  out of  5 rating by Mike U
"I've always dealt with Kim and she's always been great. Always super friendly, helpful and prompt. I had a great experience with her!"
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Katherine Alexander

March 27, 2024

5  out of  5 rating by Katherine Alexander
"Debra Passantino has been helping me with renter’s insurance for over a year, and just helped me bundle auto. My experience has been wonderful, and I know that I’ll be getting the best rates! We are so lucky to be working with this team and can’t recommend them enough."
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Akouete Kouevi-gou

March 14, 2024

5  out of  5 rating by Akouete Kouevi-gou
"Kim was the agent with whom I interacted and I must say that she is very professional, and provided a superior customer service. She was a great listener and provided needed information in a timely manner. The willingness and the readiness to help me as a customer made me speechless. Being with another insurance agency for almost 20 years, the service I am getting here is awesome. I will definitely refer my family and friends to his agency, particularly Kim. Thanks for what you are doing to help your customers and continue the great work. Akouete Kouevi-Gou"
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Yvonne D

March 2, 2024

5  out of  5 rating by Yvonne D
"I've used State Farm products and services (Janice Nazar - State Farm) over 15yrs here in Chicago. The customer service is very professional and helpful. They make you feel like family."
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Max Feinstein

February 2, 2024

5  out of  5 rating by Max Feinstein
"Debra on Janice’s team was super nice and helpful. I got my renter’s insurance policy set up in practically no time at all and for a very reasonable price. Any questions that I had she answered confidently and honestly. Wonderful experience overall working with Debra!"
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Allie Heller

January 29, 2024

5  out of  5 rating by Allie Heller
"Kim was so helpful when I was in the process of purchasing auto insurance! She is so friendly and personable, as well as professional. She walked me through all of the coverage options and made sure I was thoroughly choosing the best options for my plan."
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sahil mahajan

January 10, 2024

5  out of  5 rating by sahil mahajan
"Debra from Janice's team helped us with rental and liability insurance. The experience was personalized and made our lives very easy. I strongly recommend this State Farm team for a personalized, structured, simplified insurance experience (which is hard to come by these days)."
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Tom Hoffman

December 22, 2023

5  out of  5 rating by Tom Hoffman
"Great customer service. Debra specifically is super attentive, friendly and easy to work with. I called and got a quote and a policy set up in less than 20 minutes- all over the phone."